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EMOTIONAL INTELLIGENCE AND ORGANIZATIONAL EFFECTIVENESS
1
Author(s):
VIKAS
Vol - 3, Issue- 3 ,
Page(s) : 183 - 193
(2012 )
DOI : https://doi.org/10.32804/IRJMST
Abstract
Emotional Intelligence is all about understanding self, controlling and tweaking the expression of emotion appropriately, keeping an optimistic outlook towards life by self motivation, understanding others perspectives, influencing others effectively for positive outcomes, building bonds and developing others and finally to manage stress without hampering productivity. Recent research has begun to focus on the role of emotions in the workplace and a development from this approach has been to conceptually examine the relationship between cognition and emotions. This movement has largely been attributed to new research around the construct of Emotional Intelligence (EI). Emotional Intelligence involves behaviors related to the experience of emotion; specifically EI involves expressing, recognizing, understanding and managing emotions.
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