GROWTH AND WORK LIFE OF BUSINESS PROCESS OUTSOURCING
1
Author(s):
VIKAS
Vol - 4, Issue- 2 ,
Page(s) : 475 - 486
(2013 )
DOI : https://doi.org/10.32804/IRJMST
Abstract
The growth of internet coupled with outsourcing has given a new tool to the business
world named as Business Process Outsourcing (BPO). It capitalizes on the extensive and
heightened use of internet and its related technology to yield profit maximization and
reduction of costs to the organizations. BPO can prove to be more effective in the future
with use of allied and sophisticated tools but is there a possibility that the human
resources can be completely taken away? Scientists prove that human resources shall be
an inevitable part of organizations for decision making situation, but surely the ‘brick and
mortar’ offices shall get replaced with high tech outsourced jobs. The products and
services that get generated by organizations shall be produced globally and marketed
globally too.
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