International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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    1 Author(s):  DR. J. BHATTACHARJEE

Vol -  9, Issue- 4 ,         Page(s) : 10 - 16  (2018 ) DOI :


Quality Assurance and Quality Control are extremely important aspects of any engineering or construction project without which successful completion of the project can’t be imagined. In fact, these two are integral parts of virtually any project one can think of. The purpose of this paper is to evaluate the use of Quality Function Deployment (QFD) as a management tool to benefit project managers. The project manager has primary responsibility within the construction, to ensure that the design both fulfils user's requirements and is prepared correctly, and that quality control/assurance procedures are correctly administered. QFD was developed to improve quality and lower the costs in industrial and business related fields, by assuring all of building construction operational decisions is driven by owner needs.

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