International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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THE ROLE OF “EMOTIONAL INTELLIGENCE “ IN MANAGING STRESS IN IT INDUSTRY

    2 Author(s):  DR.V. PURENDRA PRASAD, MR. A.RAGHAVENDRA PRASAD

Vol -  8, Issue- 1 ,         Page(s) : 370 - 374  (2017 ) DOI : https://doi.org/10.32804/IRJMST

Abstract

Emotional Intelligence (EI) can influence one’s career and create abilities and skills that improve one’s worth at work. Top Management employees and leaders, in particular, need high Emotional Intelligence because they represent the organization to the various stakeholders and public, they also interact with the highest number of people and employees within and outside the company and they set the tone for employee morale. Leaders with empathy are able to understand their employees’ aspirations and needs and provide them with constructive and better feedback. The concept of emotional intelligence is an umbrella term that captures a broad collection of individual skills and dispositions, usually referred to as soft skills or inter and

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